Is It Safe to Touch My Medicine Delivery?


This short video describes the safety and proper handling of your BioPlus medication shipment during the COVID-19 pandemic.

Runtime - 2:07 minutes.

The short answer: Yes, it’s safe to open your medicine delivery.

You might see social media posts telling you to “quarantine” mail in your garage for at least a week because of COVID-19 (coronavirus). Don’t follow this unfounded advice, especially when it comes to delivery of your specialty pharmacy medicine.

You are getting this medicine because you have a chronic, complex, or perhaps even urgent, health problem. Some specialty pharmacy medicines need to be kept cool. The special temperature-controlled packaging that your medicine arrived in will not last a week in your (potentially) hot garage. You need to store those medicines in your fridge.

Here Are The Facts

Your medicine from BioPlus Specialty Pharmacy arrives in a cardboard box. And the good news here is that new research shows that viruses don’t live very long on cardboard. Coronavirus can last up to three days on plastic and stainless-steel surfaces. But, it only lives on cardboard surfaces for 24 hours.

Your mail and other packages are very likely to be safe. The chances that a virus could spread through the mail is very low, according to the World Health Organization. You can also check FedEx to see the latest in their safety procedures.

BioPlus Safety Procedures

In addition to the general safety of mail and packages, BioPlus has specific measures with your safety in mind.

Your medicine comes in a cardboard box. Not only that: our pharmacy team wears gloves while packing your medicine. This further reduces the chance of spreading a virus inside or outside the box.

If it makes you feel more comfortable, you could wipe your package with a disinfectant wipe before opening it. Or you could open your package wearing gloves.

BioPlus is Here for You!

Know that BioPlus continues to be ‘open for business’ and will get your specialty medications to you. We are taking extraordinary efforts to keep our pharmacy safe and to keep our employees available during this critical period so your service will not be interrupted. Together, we will make it through these challenging times

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